A: Choose your package or request a custom itinerary via our website, share your dates, and pay the required deposit (30%). Once confirmed, we’ll send you a booking confirmation and detailed next steps.

A: Yes. Changes are possible, depending on timing. For cancellations, please refer to our Cancellation & Refund Policy.

A: We strongly recommend that all travelers purchase comprehensive travel insurance covering medical emergencies and trip cancellations. We do not provide it.

A: We accept bank transfers, Mobile-Money, credit cards, and other approved payment methods. Bank charges or transaction fees are borne by you.

A: Yes, depending on your nationality and destination. You are responsible for ensuring all documents (passport, visa, immunization) are valid.

A: Contact your guide or our support team immediately. We make every effort to resolve issues quickly. In case of third-party service failure, we assist in mediation but our liability is limited (see Terms of Service).

A: Absolutely. We specialize in custom itineraries. Just tell us what you’d like; places, pace, activities; and we’ll build a trip around you.